Important questions about our LTE 4G cctv cameras with SIM card and mobile transmission

15.08.2019 15:48

We update this list regularly with news, valuable tips and interesting facts about the surveillance cameras with SIM card.

1. Which mobile service provider can I use?

In principle, all mobile service providers are supported by the camera. The choice of the right mobile service provider depends mainly on a good signal strength at the site of the LTE 3G camera. Too low a signal strength leads to a very slow image transmission or to connection aborts.

2. How high should the mobile data volume be?

This depends heavily on user behavior and the number of users. The transmission of the camera image is very data-intensive and therefore the contract should contain at least 1GB of data. The most used contracts contain a data volume of 1GB to 5GB.

3. How long can I watch the camera video on my smartphone or tablet?

Typically, 1GB of data allows an average live image transfer time of approximately 5 minutes per day, based on a 30-day billing cycle. When using 2GB, it takes about 10 minutes of daily connection time. For each available 1GB data volume, the connection time for the image viewing on the smartphone increases by about 5 minutes per day.

IP cameras work with a network protocol, can also be integrated into any network. This is the biggest advantage of IP technology over analog systems.

4. Does the camera light up red at night?

The camera IR LEDs use a wavelength of 850nm. For the human eye, only a red glow can be seen. Really invisible to the human eye is only an IR illumination with a wavelength of 940nm.

5. Does the camera consume data even if it is not accessed by app or software?

To ensure accessibility of the camera in the mobile data network of the network provider, a connection to the P2P server is established at intervals. The data consumption in standby mode for the short-term P2P connection is approx. 0.12MB per hour and amounts to, based on 30 days, a data volume of approx. 87MB - 90MB.

6. What is the electrical power consumption (power consumption)?

This depends on the operating mode of the camera. In daytime operation, the power consumption is 350mA (0.35A) and thus a power consumption of 4.2 watts. In the night mode, which is switched to at dawn, the power consumption increases to 680mA (0.68A) because, in addition, the infrared (LED) illumination is activated and the power consumption thus increases to 8.2 watts.

7. Can I operate the camera with a battery or photovoltaic system?

Since the power supply of the camera is 12 V DC, the camera can be operated with a corresponding battery or photovoltaic system. The required power of the photovoltaic depends mainly on which seasonal periods have to be covered. The winter months from mid-October to mid-March with low sunshine duration and low sun position require an oversizing of the photovoltaic system, which is also associated with high costs in the purchase. Therefore, the photovoltaic should be planned according to the requirements and the geographical location with professional support. Support in the planning of the photovoltaic system can be found at the following providers:

8. In which voltage range does the 3G / LTE camera work?

When using an external 12V battery, make sure that the voltage fluctuation on the battery does not exceed +/- 10% (voltage range 10.8V minimum and 13.2V maximum), otherwise proper operation of the camera will not always be guaranteed can be.

9. Can I schedule a single image on the internal SD card or FTP server?

Yes, this is possible and set via a web browser in the camera menu. Instructions can be found on the corresponding 3G / 4G LTE camera page in the "Instructions" section of our website

10. Does the camera also have a hotspot function for the computer / smartphone?

The camera builds after switching on its own local WLAN (hotspot). To configure the camera and LTE / WLAN function you can connect via PC or smartphone with the camera via this WLAN. The WLAN login happens in the same way as on the home router. Further information regarding the camera WLAN function can be found in the supplied installation instructions or in the Blick-Store Shop.

11. Is there also software for a Microsoft Windows PC / Laptop or Apple MAC PC to receive the camera image?

The corresponding Windows or Apple MAC Client software can be downloaded from the "Guides" section of the 3G / 4G camera website.

12. When turning the camera (wiping on the smartphone), the picture will show a delayed response

The delay of the image occurs when large amounts of data have to be sent and the LTE connection is weak. To avoid these delays, it makes sense to set so-called presets. These are preset positions that are assigned a number. If you dial this number, the camera moves to the position that you have previously set on this number. You can define up to 8 positions.